Our charity exists to support people with mental health problems, and we work hard to ensure our services are of maximum benefit to the people who use them.
While we have a high proportion of staff with lived experience of mental health (70 per cent), we recognise that we have a great deal to learn from people in the wider community who have had or are still experiencing issues with their mental health.
That's why we involve people with lived experience in many of our activities and our staff are committed to creating opportunities for all types of involvement and feedback.
Our co-production approach
People who have experience of mental health problems and have used mental health services themselves are in a unique position to guide the development of our activities and to help us improve. That’s why co-production – staff, volunteers, trustees and service users working together to develop services – is one of the cornerstones of our strategy over the next five years.
As well as developing co-production plans across all our services, we have also recruited an Equality, Diversity and Inclusion co-production panel – made up of people from a variety of community backgrounds and with lived experience of mental health – to drive forward a number of co-production projects across the organisation, drawing on their unique skills, experiences and viewpoints.
We welcome your involvement in – and feedback about – our charity to help us learn and improve our services. Find out about the ways you can get involved and give us feedback using the links below.
